Your order is in safe hands

Shipping & Delivery

We put the same love and care into shipping your bag as we do into finding it. Here's exactly how we make sure it reaches you safely.

Why shipping can take 1–2 days

For security reasons, we don't keep our full collection sitting on a shelf. Each bag is stored in a secured, bank-level facility until an order comes in — we then personally collect it before it's carefully packed and shipped. This extra step adds a day or two to delivery, but it means your bag stays protected right up until the very last moment.

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